G07: Review Request

Ask guests to review their experience after a completed booking. Drive reviews for host listings and platform trust.

Flow Architecture

Entry: Booking completed, 24 hours after checkout. Personalization layer: 🐶 Pet · 🎉 Party · 👨‍👩‍👧 Family (if known from booking type).

Cadence: 2 emails. Email 1: 24 hours after booking ends. Email 2: 7 days after booking (if no review submitted).

Exit event: Review submitted OR 14 days passed → exit flow.

Voice: Pure Pool Joy. Fun, emoji-driven, friend energy. Simple, warm ask. Key rule: never tell the guest how they felt. Let THEM share their experience. The ask is about helping the host and helping other guests find great pools.

Email 1: Review Ask

24 hours after booking ends. Simple, warm ask. Star rating prompt + host name + listing photo.

ALL IMAGE G07 / Email 1 24 hours after checkout Review Ask ⭐
H2D1REVIEWTRUST
ESP / Braze — not in image design
Subject
{{host_name}} would love to hear from you ⭐
Preview Text
Your review helps {{host_name}} and helps the next guest find the perfect pool. 🏊
Image Design Spec
H2Blue Gradient Hero — Warm Review Ask
🎨 Creative Concept
This email arrives 24 hours after the guest's booking ends. Frame around the host and community: the host wants to hear from them, other guests rely on reviews to find great pools. Never tell them how they felt. Never frame as a favor. Keep it light, easy, not homework. Personalize by booking type if known (pet/party/family). Star rating visual should be prominent and tappable.
Headline
{{host_name}} wants to hear from you ⭐
Supporting Line
Your review helps {{host_name}} keep doing what they do, and helps the next guest find the perfect pool.
CTA Button
Leave a Review ⭐
Lifestyle Photo
Happy, post-swim energy. Towels, sunset, "that was a good day" feeling. Warm afterglow vibes. Not in-water action, more like the moment after when everything feels right. Golden light, relaxed.
D1Wave Divider
Decorative — no copy
REVIEWStar Rating + Booking Context
🎨 Creative Concept
Visual star rating prompt. Big, tappable stars. Show the host name and listing photo from the booking to jog their memory and make it personal. The rating should feel like one tap and done. Include the booking type personalization (pet/party/family icon if known).
Star Rating
⭐⭐⭐⭐⭐ (visual star rating prompt, tappable)
Host Context
CC Dynamic — {{host_name}}'s listing. Pull listing photo from booking data. Show host name prominently.
CTA Button
Leave a Review ⭐
TRUSTTrust Footer
Trust Bar
Escape. Enjoy. Repeat. $1M protection. 24/7 support.
Email 2: Gentle Reminder

7 days after booking, if no review submitted. Light reminder with social proof angle.

ALL IMAGE G07 / Email 2 7 days after checkout — no review Gentle Reminder ⭐
H2REVIEWTRUST
ESP / Braze — not in image design
Subject
Other guests want to know about {{host_name}}'s pool ⭐
Preview Text
30 seconds. Helps the next guest find the perfect pool. 🏊
Image Design Spec
H2Blue Gradient Hero — Light Reminder
🎨 Creative Concept
Light reminder. Social proof angle: other guests rely on reviews to find great pools. Not pushy. Gentle nudge, not a demand. Mention it takes 30 seconds. Frame around community impact, never as a favor. Simple, clean, one action.
Headline
Other guests want to know about this pool ⭐
Supporting Line
30 seconds. Your review helps the next guest find the perfect pool and helps {{host_name}} keep their listing strong.
CTA Button
Rate Your Experience ⭐
Lifestyle Photo
Community energy. Beautiful pool scene, the kind of listing other guests would want to discover. Bright, inviting, "I want to go there" feeling.
REVIEWSimple Star Rating + Prompt
🎨 Creative Concept
Even simpler than Email 1. Star rating + a single open-ended prompt. "What did you love most?" Keep it to one question. The goal is to reduce friction to nearly zero. One tap for stars, one optional line of text.
Star Rating
⭐⭐⭐⭐⭐ (visual star rating, tappable)
Prompt
What did you love most? (optional, one line)
CTA Button
Rate Your Experience ⭐
TRUSTTrust Footer
Trust Bar
Escape. Enjoy. Repeat. $1M protection. 24/7 support.

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